Overwatch 2 SMS Protect in 'Unusable State'
Some Overwatch 2 players are receiving a message that their SMS protect is in an 'unusable state'. Here's what you need to know.
Overwatch's long-awaited, free-to-play sequel Overwatch 2 launched yesterday on Oct. 4. As expected, huge amounts of fans were eager to jump in from day one and experience the changes. Sadly, many players were hit with an array of issues. From huge queues to server disconnects, many were lucky if they even managed to squeeze in a game at all.
One issue that's been cropping up relates to SMS protect. According to Blizzard, "Using a number that is already in use on another account can leave the client in an unusable state."
We’re steadily making progress on server issues and stability, as well as working through a second DDoS attack. We’re all hands on deck and will continue to work throughout the night. Thank you for your patience - we’ll share more info as it becomes available.
— Aaron Keller (@aaronkellerOW) October 5, 2022
Overwatch 2 SMS Protect in 'Unusable State': How to Fix
Blizzard have added the error to their list of known bugs for Overwatch 2. The post read, "We wanted to keep you updated on a list of known issues affecting the game. This is not a complete list of all currently tracked issues affecting Overwatch 2, rather this is a targeted list of some known specific issues with this release."
Under the "Known Bugs" list, Blizzard have listed SMS protect, as well as a workaround. To fix the issue, players should close Overwatch 2, log into the affected Battle.net account via web browser and change the number to one that is unique. While perhaps not the most ideal fix, it should help get things up and running smoothly.